[buug] [OT] Technical Support Analyst Jobs

Alex Birch kes at lifesabirch.org
Thu Aug 10 09:59:35 PDT 2006

Please forward this to anyone who would be interested in the following job

Primary Objective of Position:
Under the direction of the Technical Services supervisor, the Technical
Support Analyst is responsible for first and second level system support.
Duties include providing on call support which may require after hours or
weekend support of users; installing and maintaining desktop hardware and
software; maintaining problem tracking databases; and developing operating
instructions and support documentation. Special emphasis is given to
constantly improving the call handling and resolution process.

This is based in South San Francisco with a great company. Please contact me
off the list if you're interested.


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